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Workmate
Workmate

How to Update Agent Status in Workmate?

Updated May 14, 2026 at 4:34 AM
  1. On the Dashboard, locate the Agent Status Toggle in the top-right corner.

  2. Use the toggle to switch the agent between Draft and Published status.

  3. The agent can only be published once all required setup checklist steps are completed.

Note: The Webchat and Slack Bot features are available only when the agent is in the Published state.

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