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How to Configure Twilio Settings?

Updated May 14, 2026 at 5:00 AM
  1. From the main navigation menu, go to Settings > Twilio.

  2. Fill in the required fields:

  • Timezone: Select your Business timezone.

  • Twilio Account SID: Type your Twilio Account SID.

  • Twilio Auth Token: Type your Twilio Auth Token.

  • Business Number: Choose a configured Twilio number from the dropdown.

  1. Click Save Settings.

  2. After saving:

  • Your settings are persisted.

  • The configured number appears on the dashboard and in the Automations Rule → Select Number dropdown.  

  1. You can copy the provided Twilio Voice URL and Twilio SMS URL shown on the page and add them as webhooks in your Twilio console.

Related Articles

  • How to Configure Automation Settings?
  • How to Access Inbox Settings?
  • How to Configure Other Email Services?
  • How to Configure Business Working Days?
  • How to Configure Timezone & Sign off settings?

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